Cancellation policy
Our general cancellation policy:
Autumn 2025 (until 20 December 2025)
* up to 7 days prior arrival free of charge
* from 7 days prior arrival 90 %
* no show 100 %
Winter 2025/2026 (from 20 December 2025)
* up to 14 days prior arrival free of charge
* from 14 days prior arrival 70 %
* from 7 days prior arrival 90 %
* no show 100 % of the total room price.
If you arrive later or depart earlier than the booking is made for, we will charge the total room price.
REDUCTIONS
For the 3rd and 4th person in the additional bed in the JUNIOR SUITE, STUDIO & SUITE. The reduction is valid from 2 fully paying people.
END OF OCTOBER / BEGINNING OF NOVEMBER – 20.12.2025
- Up to 2 years free
- 3 - 5 years € 55,00
- 6 – 10 years € 68,00
- 11 - 14 years € 74,00
- From 15 years minus 15 % on the room price, kids until 15 years do not pay tax.
22.12.2025 - 19.04.2026
- Up to 2 years free
- 3 - 5 years € 62,00
- 6 – 10 years € 77,00
- 11 - 14 years € 85,00
- From 15 years minus 15 % on the room price, kids until 15 years do not pay tax.
Prices include
- Free WIFI in the whole house
- Premium location directly in the centre and next to the new "Giggijoch" gondola - just 44 steps and 9 minutes in the gondola connect you with the skiing area. Within just a few minutes walk you reach all important facilities in town.
- Wide and generous breakfast buffet in new ambience - from 7.00am, until 10.30am
+ fresh, high quality products from the region - from savoury and piquant to sweet
+ diverse, daily fresh choice of Tyrolean bread & pastries from the local bakery
+ stimulating coffees, different teas, fresh juices
+ Tyrolean cheese, ham and sausages
+ choice of different cheeses
+ Tyrolean organic jams, marmalades & sweet surprises
+ organic vital products with homemade mueslis and diverse yoghurts
+ freshly prepared eggs, from fried egg to omelette
+ fresh fruits and vegetables
+ gluten-free and lactose-free products - Use of our generous „feel good“ spa area with Finnish sauna and bio sauna, aroma steam bath, salt steam bath, infrared cabin, hydro-massage showers, relaxation area with chimney on 7 days a week
- Use of our fitness with tread mill, ergometer, cross-trainer, power machine and gymnastic ball - open 24 hours
- Bathrobes for the durance of your stay
- Use of our ski room with shoe dryer
- Use of our luggage storage room and changing room with shower for early arrivals or late departures
- 1 place in our garage per room for the durance of your stay, just a few steps from the hotel - IMPORTANT! All other vehicles are subject to a fee!
- Discounts and specials in our Intersport shop
- "Aqua Dome" partner - reductions for our guests
Insurance in case of not travelling
We recommend an insurance with your insurance company or by the European travel insurance www.europaeische.at.