General information

Book rooms in Sölden and Soelden hotel & dreamlike holidays in Sölden

COVID access and general regulations

Currently there are no restrictions or no obligation to provide evidence. It is important to inform yourself and to react on a daily basis!

Cancellation policy

Our general cancellation policy:

Autumn 2023 (until 23rd December 2023)

* up to 7 days prior arrival free of charge
* from 7 days prior arrival 90 %
* no show 100 %

Winter 2023/2024 (from 23rd December 2023)
* up to 14 days prior arrival free of charge
* from 14 days prior arrival 70 %
* from 7 days prior arrival 90 %
* no show 100 %

of the total room price.

If you arrive later or depart earlier than the booking is made for, we will charge the total room price.

* Book carefree: Situation-related changes are possible (for instance Covid19 pandemie).
In case of official travel warnings issued by the respective governments resp. general state-mandated quarantine on entry or exit, there are no cancellation fees (not valid in case of prescribed segregation or quarantine for individuals!).
It is important to react on a daily basis!


All prices are per person and night, incl. breakfast and are valid for a stay from 4 nights. Plus 10 % if you stay less than 4 nights. 


The tax will be charged separately per person and night: € 3.50 (until 01.11.2023) and € 4.00 (from 01.11.2023) / kids until 15 years are tax free

Prices include

  • Free WIFI in the whole house
  • Premium location directly in the centre and next to the new "Giggijoch" gondola - just 44 steps and 9 minutes in the gondola connect you with the skiing area. Within just a few minutes walk you reach all important facilities in town.
  • Wide and generous breakfast buffet in new ambience - from 7.00am, until 10.30am
    + fresh, high quality products from the region - from savoury and piquant to sweet
    + diverse, daily fresh choice of Tyrolean bread & pastries from the local bakery
    + stimulating coffees, different teas, fresh juices
    + Tyrolean cheese, ham and sausages
    + choice of different cheeses
    + Tyrolean organic jams, marmalades & sweet surprises
    + organic vital products with homemade mueslis and diverse yoghurts
    + freshly prepared eggs, from fried egg to omelette
    + fresh fruits and vegetables
    + gluten-free and lactose-free products
  • Use of our generous „feel good“ spa area with Finnish sauna and bio sauna, aroma steam bath, salt steam bath, infrared cabin, hydro-massage showers, relaxation area with chimney on 7 days a week
  • Use of our fitness with tread mill, ergometer, cross-trainer, power machine and gymnastic ball - open 24 hours
  • Bathrobes for the durance of your stay
  • Use of our ski room with shoe dryer
  • Use of our luggage storage room and changing room with shower for early arrivals or late departures
  • 1 place in our garage per room for the durance of your stay, just a few steps from the hotel - IMPORTANT!  All other vehicles are subject to a fee!
  • Discounts and specials in our Intersport shop
  • "Aqua Dome" partner - reductions for our guests


To fix the reservation we require a deposit payment via bank transfer,
free of expense for beneficiary, or credit card details.

Bank transfer

Beneficiary: Hotel Stefan GmbH & CoKG, Dorfstraße 50, A-6450 Sölden
Bank: Raiffeisenbank Sölden
IBAN Nr.: AT82 3632 4000 0024 0051
BIC: RZTIAT 22324  

Check in / check out

Check in: 03.00 pm until 10.00 pm. Please contact us in case of late arrival!
Check out: 10.30 am

Use our luggage storage room and changing room with shower for even more holiday enjoyment. Ideal for early arrival and late departure.


We ask you for suitable clothing in the dining room. For not consumed meals – no refund.


WIFI in the whole house - free for use!

Insurance in case of not travelling

We recommend an insurance with your insurance company.

Here you find more info for COVID-19 & travel insurance of the European travel insurance:


To settle your invoice we accept Maestro-debit cards, Visa, Mastercard and cash. If you pay cash on arrival: 1% discount on the room price.