General information

Book rooms in Sölden and Soelden hotel & dreamlike holidays in Sölden

COVID access and general regulations

Currently there are no restrictions or no obligation to provide evidence. It is important to inform yourself and to react on a daily basis!

Cancellation policy

Our general cancellation policy:

Autumn 2024 (until 21st December 2024)

* up to 7 days prior arrival free of charge
* from 7 days prior arrival 90 %
* no show 100 %

Winter 2024/2025 (from 21st December 2024)
* up to 14 days prior arrival free of charge
* from 14 days prior arrival 70 %
* from 7 days prior arrival 90 %
* no show 100 %

of the total room price.

If you arrive later or depart earlier than the booking is made for, we will charge the total room price.

* Book carefree: Situation-related changes are possible (for instance Covid19 pandemie).
In case of official travel warnings issued by the respective governments resp. general state-mandated quarantine on entry or exit, there are no cancellation fees (not valid in case of prescribed segregation or quarantine for individuals!).
It is important to react on a daily basis!


All prices are per person and night, incl. breakfast and are valid for a stay from 4 nights. Plus 10 % if you stay less than 4 nights. 


The tax will be charged separately: € 4.00 per person and night / kids until 15 years are tax free.


For the 3rd and 4th person in the additional bed in the JUNIOR SUITE, STUDIO & JUNIOR SUITE SPEZIAL. The reduction is valid from 2 fully paying people.


  • Up to 2 years free
  • 3 - 5 years € 52,00
  • 6 – 10 years € 65,00
  • 11 - 14 years € 71,00
  • From 15 years minus 15 % on the room price, kids until 15 years do not pay tax.

21.12.2024 - 21.04.2025

  • Up to 2 years free
  • 3 - 5 years € 59,00
  • 6 – 10 years € 74,00
  • 11 - 14 years € 82,00
  • From 15 years minus 15 % on the room price, kids until 15 years do not pay tax.


We ask you for suitable clothing in the dining room. For not consumed meals – no refund.

Prices include

  • Free WIFI in the whole house
  • Premium location directly in the centre and next to the new "Giggijoch" gondola - just 44 steps and 9 minutes in the gondola connect you with the skiing area. Within just a few minutes walk you reach all important facilities in town.
  • Wide and generous breakfast buffet in new ambience - from 7.00am, until 10.30am
    + fresh, high quality products from the region - from savoury and piquant to sweet
    + diverse, daily fresh choice of Tyrolean bread & pastries from the local bakery
    + stimulating coffees, different teas, fresh juices
    + Tyrolean cheese, ham and sausages
    + choice of different cheeses
    + Tyrolean organic jams, marmalades & sweet surprises
    + organic vital products with homemade mueslis and diverse yoghurts
    + freshly prepared eggs, from fried egg to omelette
    + fresh fruits and vegetables
    + gluten-free and lactose-free products
  • Use of our generous „feel good“ spa area with Finnish sauna and bio sauna, aroma steam bath, salt steam bath, infrared cabin, hydro-massage showers, relaxation area with chimney on 7 days a week
  • Use of our fitness with tread mill, ergometer, cross-trainer, power machine and gymnastic ball - open 24 hours
  • Bathrobes for the durance of your stay
  • Use of our ski room with shoe dryer
  • Use of our luggage storage room and changing room with shower for early arrivals or late departures
  • 1 place in our garage per room for the durance of your stay, just a few steps from the hotel - IMPORTANT!  All other vehicles are subject to a fee!
  • Discounts and specials in our Intersport shop
  • "Aqua Dome" partner - reductions for our guests


To fix the reservation we require a deposit payment via bank transfer,
free of expense for beneficiary, or credit card details.

Bank transfer

Beneficiary: Hotel Stefan GmbH & CoKG, Dorfstraße 50, A-6450 Sölden
Bank: Raiffeisenbank Sölden
IBAN Nr.: AT82 3632 4000 0024 0051
BIC: RZTIAT 22324  

Check in / check out

Check in: 03.00 pm until 10.00 pm. Please contact us in case of late arrival!
Check out: 10.30 am

Use our luggage storage room and changing room with shower for even more holiday enjoyment. Ideal for early arrival and late departure.


WIFI in the whole house - free for use!

Insurance in case of not travelling

We recommend an insurance with your insurance company.

Here you find more info for COVID-19 & travel insurance of the European travel insurance:


To settle your invoice we accept Maestro-debit cards, Visa, Mastercard and cash. If you pay cash on arrival: 1% discount on the room price.